01204 458888

Monday – Friday, 8.30am – 5pm

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What is the Boss Rewards Programme ?

 

You need  to have a credit account with us  to start collecting points when you shop online.

How can I check how many points I have?
To check your rewards balance, you’ll need to login first then go to either the My Account or view the * tab at the bottom right of the screen

In my Account in the Rewards History section, you can view your current rewards total and any points added or used. 

 

How many reward points do I receive per order?
For every one pound you spend - excluding vat, you’ll collect one reward point. Every time you shop with us,  You can earn points based on your order value ( once you have taken delivery  of the goods we will add the points to your account – this is done on a weekly basis .)

 

What can I spend my reward points on?
You can spend your reward points on our range of over 20 items including vouchers, sweets and gifts for your home or office. To view all of the rewards items, click here

 

Do my reward points have an expiry date?  Yes, reward points have an expiration date 6 months if there is  no spend on the account
If there’s no eligible activity on your account  the accumulated points will be expired and the rewards balance returned to zero.

How do I redeem a reward item?
To redeem a reward item, simply follow the steps below:

  1. Login and go to our Rewards page to check you’ve got enough points to claim an item.
  2. Choose the reward item you’d like to claim and add it to your shopping basket.
  3. To complete your claim and redeem your points, click on the checkout button.
  4. If you’d like to purchase other items, simply continue shopping and claim the reward item when you’re ready to complete your order. 
  5. We’ll deliver your reward item to your delivery address within 14 working days of receiving your request.

 

Loyalty points terms & conditions
In order to use the loyalty points in any way you must agree to following (standard legal stuff!):
we reserve the right to substitute loyalty gifts if the item ordered is unavailable.

We reserve the right to terminate the loyalty points scheme at any time without prior notice.

We reserve the right to exclude certain product lines from the loyalty points scheme
Loyalty points are completely virtual and have no real world value. Points cannot be exchanged for Cash

Points are issued for every pound you spend (excluding vat) entirely at our discretion and are not an entitlement.
The cancellation of an order will void points earned.
We reserve the right to adjust the value of points, both for points yet earned and already earned without prior notice.
We reserve the right to adjust the number of points earned per amount spent at our discretion without prior notice.

Points will never be issued historically, the new points system was created on 5/4/2022 and only orders after that date will earn points - subject to these conditions.
Lastly we reserve the right to change the points system in any way - again points are not an entitlement but a bonus given and applied to an order at our discretion.

 

  • In order to qualify for rewards points you must have a credit account with us
  • In keeping with our anti-bribery policy, please send us an email if you wish to opt into our loyalty points scheme.
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